PRIVACY POLICY

Effective Date: 5/20/2026
Last Updated: 5/20/2026

1. Introduction

Grasshopper Trans Inc. (“Grasshopper Trans,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes the types of information we collect from visitors to our website located at www.grasshoppertrans.com (the “Site”), individuals who contact us, and customers, carriers, drivers, and business partners who interact with our trucking and transportation services (collectively, the “Services”). It also explains how we use that information, with whom we share it, the choices you have, and how we protect your information.

By accessing or using the Site or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Site or submit information to us.

Grasshopper Trans Inc. is a motor carrier and transportation services provider headquartered at 7851 Ogden Avenue, Lyons, IL. We provide over-the-road trucking, freight transportation, and related logistics services throughout the United States.

2. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this page. If we make material changes, we will provide additional notice through the Site or by other reasonable means.

You are encouraged to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of the Site or Services after any update constitutes acceptance of the updated Privacy Policy.

3. What type of information do we collect?

We collect information directly from you, automatically when you use our Site, and from third parties.

3.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact form, quote request, or general inquiry through the Site
  • Apply for a driver or employment position
  • Register or onboard as a customer, shipper, or carrier partner
  • Communicate with us by phone, email, SMS text message, or in writing
  • Opt in to receive SMS communications from us
  • Subscribe to newsletters, updates, or other communications

This information may include:

  • Full name, mailing address, email address, and phone number (including mobile number)
  • Company name, MC number, DOT number, EIN, and business contact details
  • Commercial Driver’s License (CDL) information, employment history, references, and other application data (for driver applicants)
  • Insurance certificates, W-9 forms, banking and payment information
  • Any other information you choose to provide

3.2 Information Collected Automatically

When you visit the Site, certain technical information is automatically collected, including:

  • IP address and general geographic location
  • Browser type, operating system, and device identifiers
  • Pages visited, time spent on pages, links clicked, and referring URLs
  • Cookie and similar tracking technology data (see Sections 6 and 7)

3.3 Information from Third Parties

We may receive information about you from third-party sources, including load boards, freight brokers, factoring companies, background-check providers, the Federal Motor Carrier Safety Administration (FMCSA), insurance providers, dispatch software providers, and other business partners.

4. HOW DO WE USE THE INFORMATION THAT WE COLLECT?

We use the information we collect for the following business purposes:

  • To provide, operate, and improve our Site and Services
  • To respond to inquiries, quote requests, and customer service requests
  • To process driver applications and conduct employment-related screening as permitted by law
  • To dispatch loads, coordinate pickups and deliveries, and communicate shipment status
  • To process payments, invoicing, and accounts receivable and payable
  • To send SMS messages and other communications you have opted in to receive
  • To comply with applicable laws, regulations, and FMCSA / DOT requirements
  • To send service-related communications, updates, and (where permitted) marketing messages
  • To detect, prevent, and respond to fraud, double-brokering, security incidents, or other unlawful activity
  • To maintain business records and exercise our legal rights

5. WITH WHOM DO WE SHARE INFO THAT WE COLLECT?

We do not sell your personal information. We share information only in the following limited circumstances:

  • Service Providers: with trusted vendors who perform services on our behalf, such as IT hosting, website analytics, payment processing, background checks, dispatch and TMS software, factoring, and insurance.
  • Business Partners: with shippers, brokers, consignees, and other parties as reasonably necessary to perform transportation services and fulfill our contractual obligations.
  • Legal and Regulatory: with government agencies, courts, regulators, or law enforcement when required by law, subpoena, court order, or to comply with FMCSA, DOT, and other regulatory obligations.
  • Business Transfers: in connection with a merger, acquisition, financing, reorganization, or sale of business assets, in which case personal information may be transferred as part of the transaction.
  • With Your Consent: for any other purpose disclosed to you at the time of collection or with your express consent.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

6. Cookies and Similar Technology

The Site uses cookies and similar tracking technologies to recognize your browser or device, remember preferences, analyze how the Site is used, and improve performance.

A cookie is a small text file that is placed on your computer or mobile device when you visit a website. We may use the following types of cookies:

  • Strictly Necessary Cookies: required for the Site to function properly.
  • Performance / Analytics Cookies: help us understand how visitors interact with the Site (e.g., Google Analytics).
  • Functional Cookies: allow the Site to remember choices you make to provide a more personalized experience.
  • Third-Party Cookies: may be placed by service providers or analytics partners to help us measure performance.

7. How We Manage Your Cookies

You have several options for managing cookies:

  • Browser Settings: most web browsers allow you to view, manage, delete, and block cookies. You can usually find these controls in your browser’s settings or preferences menu.
  • Device Settings: mobile devices may include settings that allow you to limit ad tracking or reset advertising identifiers.
  • Opt-Out Tools: for analytics cookies such as Google Analytics, you may use opt-out browser add-ons or tools provided by the third party.

Please note that disabling cookies may affect the functionality of the Site and prevent certain features from working properly.

8. Data Retention and Security

We retain personal information only as long as needed to fulfill the purposes described in this Policy, comply with our legal and regulatory obligations (including DOT record-retention requirements for driver qualification files, drug and alcohol testing records, and similar records), resolve disputes, and enforce our agreements.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Access or request a copy of the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal retention obligations)
  • Opt out of marketing communications
  • Withdraw consent where we rely on consent to process your information

To exercise any of these rights, contact us using the information in Section 10. We may need to verify your identity before fulfilling your request. We do not sell personal information.

4. WHO CAN YOU CONTACT FOR MORE INFORMATION?

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Grasshopper Trans Inc.

7851 Ogden Avenue

Lyons, IL

Phone: (312) 724-8400

Fax: (312) 724-7525

Email: info@grasshoppertrans.com

Website: www.grasshoppertrans.com

11. SMS Terms and Conditions

11.1 SMS Consent Communication

The information you provide as part of the SMS consent process, including your phone number, will not be shared with third parties or affiliate companies for marketing purposes.

11.2 Types of SMS Communications

If you have consented to receive text messages from Grasshopper Trans Inc., you may receive messages related to the following:

  • Driver application and recruiting updates
  • Dispatch updates, load assignments, and pickup / delivery instructions
  • Check calls, ETA confirmations, and shipment status updates
  • Proof of delivery (POD), billing, and invoicing communications
  • Follow-up messages, appointment reminders, and operational notifications
  • Service-related announcements and, where applicable, promotions or offers 3 Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your application, dispatch, loads, billing, or other operational activity. During active loads, you may receive more frequent messages tied to that load.

11.4 Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

11.5 Opt-In Method

You may opt in to receive SMS messages from Grasshopper Trans Inc. in the following ways:

  • By submitting an online form on our Site (such as a contact form, driver application, or carrier setup form) that includes an SMS consent checkbox
  • By providing your mobile number and consent verbally or in writing during onboarding or business communications

11.6 Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply STOP to any SMS message you receive from us. Alternatively, you can contact us directly to request removal from our messaging list using the contact details below.

11.7 Help

If you are experiencing any issues, you can reply with the keyword HELP. You can also get help directly from us at www.grasshoppertrans.com or by calling us at (312) 724-8400.

11.8 Additional Options

If you do not wish to receive SMS messages, you can simply choose not to check the SMS consent box on our forms.

11.9 Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit our Privacy Policy and Terms and Conditions pages. Message frequency may vary.